Placing your order

Can I order books from your marketplace?

Yes — sometimes. It depends on your school's Online Bookstore. Not all schools offer Marketplace access.

What is the Marketplace?

It’s where third-party sellers list books for sale. You can buy from them just like you would from the Online Bookstore.

  • Payment is safe: Your payment goes through the Online Bookstore — sellers never see your banking info.
  • Book vouchers can be used (if you’ve got funds available).

Shipping & Returns

  • Sellers have 2 business days to ship your order.
  • Returns are up to the seller — not guaranteed.
  • Orders can’t be canceled by Online Bookstore support.
  • Marketplace items ship to U.S. addresses only.

 Before You Order

  • Check the seller’s comments/details — item condition may differ from the bookstore’s version.
  • Free shipping promos from your school don’t apply to Marketplace items.
  • Track your order: Go to Order History in your account.
  • Need help? Click Contact Seller in your My Account section — they handle any issues directly.